Sky Dancer Casino partners with Light & Wonder to strengthen operations, guest experience

Sky Dancer Casino has entered a multi-year partnership with gambling company Light & Wonder, aimed at upgrading the casino management system. The gaming technology provider will implement a state-of-the-art casino management solution to enhance operational efficiency, raise customer service, and optimise the overall guest experience.

Under the agreement, Sky Dancer Casino will integrate Light & Wonder’s extensive portfolio of content into its gaming operations. Light & Wonder will change the casino’s current system with advanced solutions, managing over 600 electronic gaming machines and table games. This includes a vast selection of top-tier slot games, interactive casino systems, and leading-edge digital solutions. Players will now have access to an even wider variety of engaging, immersive games powered by Light & Wonder’s industry-leading technology.

Focus on hospitality and guest satisfaction

Randy Brunelle, General Manager of Sky Dancer Casino, shared the importance of raising the guest experience. “Our top priority is delivering an exceptional entertainment experience to our guests,” Brunelle stated. “Light & Wonder’s advanced systems solution will be instrumental in streamlining our operations and offering a personalised gaming experience that truly resonates with our players.”
As part of the association, Light & Wonder will give a suite of advanced tools, including iView Pro, Web Content Manager, TableView Web, and Elite Bonusing Suite. These systems will allow Sky Dancer Casino to manage financials, minimise operational risk, and drive improved customer loyalty and satisfaction through personalised player rewards and more effective casino management.

Longstanding relationship with deep roots in the Midwest

Sky Dancer Casino has been a customer of Light & Wonder for over 20 years, and this new partnership marks an important milestone in the provider’s reach across the Midwest. The partnership reinforces Light & Wonder’s commitment to supporting regional casinos with cutting-edge solutions, helping them stay competitive in an ever-evolving market. “We’re grateful for the opportunity to work with Sky Dancer Casino, a valued customer, on the implementation of their new gaming system,” said Jon Wolfe, Light & Wonder President of Global Systems and Services.

“This collaboration underscores our commitment to delivering unique and innovative solutions to the gaming industry, particularly in the Midwest. We’re excited to support Sky Dancer’s continued success and look forward to building a long-lasting relationship.”

This deal showcases a forward-thinking move designed to future-proof the property, improve operational efficiencies, and upgrade the player experience. The partnership also positions Sky Dancer Casino to meet the rising demands of modern casino-goers while maintaining its reputation as a leading gaming destination in the region.

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